Privacy policy

This Privacy Policy describes how Angel Arms Works (the “Site” or “we”) collects, uses, and shares your Personal Information when you visit or make a purchase from the Site.

1. Collecting Personal Information

When you visit our Site, we collect certain information about your device, your interaction with the Site, and details necessary to process your purchases.

Types of Personal Information we collect:

Device Information

  • Examples: IP address, browser type, time zone, cookie data, browsing activity.
  • Purpose: To ensure the Site loads properly, improve functionality, and perform analytics.
  • Source: Automatically collected using cookies, log files, pixels, and similar technologies.

Order Information

  • Examples: name, billing/shipping address, payment details, email, phone number.
  • Purpose: To process payments, fulfill orders, arrange shipping, confirm orders, prevent fraud, and provide customer support.
  • Source: Collected directly from you.

Customer Support Information

  • Examples: communication history, requests, or complaints.
  • Purpose: To assist with support and inquiries.
  • Source: Collected directly from you.

2. Use of Personal Information

We use your information to:

  • Process and deliver orders.
  • Communicate with you about purchases and services.
  • Prevent fraud and unauthorized transactions.
  • Improve and optimize our Site.
  • Provide personalized marketing (only if you opt in).

3. Sharing Personal Information

We share your Personal Information with trusted third-party service providers to help us operate the store and fulfill our obligations to you.

4. Behavioral Advertising

We may use your Personal Information for targeted advertising or marketing communication, if you’ve agreed to receive it.

5. Minors

Our Site is not intended for individuals under 18. We do not knowingly collect data from children. If a minor has provided information, please contact us to request deletion.

6. Lawful Basis (EEA Customers)

If you are located in the European Economic Area (EEA), we process your information under the following lawful bases:

  • Your consent.
  • To fulfill a contract with you.
  • To comply with legal obligations.
  • To protect vital interests.
  • For legitimate business interests that don’t override your rights.

7. Data Retention

We retain your Personal Information only as long as necessary for the purposes described in this policy or until you request deletion.

8. Automated Decision-Making

We do not engage in fully automated decision-making that has a significant effect on customers. Shopify may use limited automated tools to detect and prevent fraud.

9. Your Rights

Depending on where you live, you may have the right to:

  • Access the Personal Information we hold about you.
  • Request correction, updates, or deletion.
  • Opt out of targeted advertising.
  • Request data portability.

California Residents (CCPA): You have the right to know what personal data we collect, request deletion, and opt out of data sales.

EEA Residents (GDPR): You may withdraw consent at any time or object to processing based on legitimate interest.

To exercise these rights, contact us at: karenguzak@gmail.com

10. Cookies & Tracking

We use cookies and similar technologies to:

  • Keep your shopping cart active.
  • Remember login details.
  • Improve site performance.
  • Analyze how visitors use our site.

You can disable cookies in your browser settings, but some parts of the Site may not function properly.

11. Do Not Track

Please note we do not alter our data collection when a “Do Not Track” signal is detected, as there is no consistent industry standard.

12. Changes to this Policy

We may update this Privacy Policy from time to time for legal, regulatory, or operational reasons. Changes will be reflected with a revised “Last Updated” date.

13. Contact Us

For questions, requests, or complaints regarding this Privacy Policy, please contact us: karenguzak@gmail.com